Frequently Asked Questions

Public Health Guidance

Registration

Event Tickets

  • Will tickets purchased through this website be mailed to our home address?

    Nothing purchased through this website will be mailed.

    Football tickets will not be paper, and delivery will be mobile, about 10 days prior to the game day. Mobile tickets will be delivered via an email titled “Your Mobile Pass(es) Have Arrived” from the address tix@wfu.edu. Please be sure to add tix@wfu.edu to your email contacts to help prevent the email from going to your spam folder.

    Everything else you purchase at our website, including event tickets and t-shirts, will be waiting for you at the Welcome & Check-in Area, located on the fourth floor of the Benson University Center. Just bring your email confirmation, either printed or on your mobile device.

    The Welcome & Check-in Area will be open:

    Friday, October 1 9:00 AM – 7:00 PM
    Saturday, October 2 9:00 AM – 12:00 PM

  • Where should we check in if the Welcome & Check-in Area will be closed when we arrive?

    Not a problem! Students are invited to check in for their families with student ID. Make sure your student has a copy of your email confirmation, either printed or on a mobile device.

  • Are tickets refundable if we change our minds?

    Tickets and t-shirts cancelled after September 19, 2021 are not refundable.

    The Family Registration fee is non-refundable.

    In the event of inclement weather, the refund policy continues to apply.

  • Will our student need a ticket to attend events with us?

    In most cases, if an event has an admission cost, this also applies to your student. Athletic events (including the football game) are typically free for students to attend, but the free admission enables them to sit only in the student section. If you would like your student to sit with you elsewhere in the stadium, they will need a ticket.

    Events featuring a meal, such as Global Street Eats or the Farewell Breakfast, are not included on the WFU Dining Plan, so students will need tickets to attend.

    During registration, look for the “Student Ticket” icon which will indicate events where students need a ticket.

    Small ticket icon indicates that students will need tickets to attend an event

  • What are the considerations for purchasing our football tickets from the Family Weekend block?

    Considerations for buying in the Family Weekend ticket block:

    • Families will be able to sit with other families and mingle.
    • Families will need to buy a ticket for their student in this section if they want to sit together as a family. Otherwise, the student can sit in the student section (for free). The student section is located on the east side of the stadium.
    • Family Weekend block seating is assigned about 2 weeks prior to the game, and all tickets purchased under an account will be seated together, regardless of purchase date.
    • Ticket orders in the block are flexible until 2 weeks prior to the weekend. Purchasers will be able to add or subtract tickets from their order until the ticketing deadline.
    • Most seating available in the block is bleacher-style seating.
  • What are the considerations for purchasing our football tickets directly from Athletics?

    Considerations for buying directly from Athletics:

    • Purchasers will be able to select their seating.
    • Students will need to buy a ticket in order to sit outside the student section.
    • Greater availability of chairback seating
    • No flexibility to adjust the ticket order once purchased.
  • I’m thinking about purchasing (or have purchased) football tickets. Where will these seats be located?

    The Family Weekend block seats are considered “best available” seating. Once we have received our block, we seat families in the order of purchase. (There are really no bad seats in our stadium!) Often part of our block falls on the visiting team’s side of the stadium, but this is also the side of the stadium where the student section is located. Some families prefer to sit near the students.

  • If I need to purchase an additional ticket at a later date, will it be seated separately from the rest of our group?

    All tickets purchased before the close of the registration site on September 20 will be seated together.

  • I’m bringing a child under age 8 to Family Weekend. Are there any ticketed events they can attend at no charge?

    Children under 8 will love our Deacon Family Festival, offered at no charge to all on Friday afternoon. They are also welcome to attend the Farewell Breakfast at no charge when accompanied by adults with tickets.

Football Game Day

Parking

Public Health Guidelines

While proof of vaccination isn’t required for guests, we encourage vaccinations for all. Over 90% of our campus community is vaccinated. We greatly appreciate the willingness of everyone in the Wake Forest community to adhere to and follow health and safety guidelines to support the safety of all Wake Foresters.

Currently, all academic buildings are closed to visitors, and masks are required in all indoor spaces. For additional information regarding steps the University is taking to minimize the risk of COVID-19 transmission on campus, we strongly encourage you to review the University’s COVID-19 Notice.

Family Weekend Apparel

Available for pre-order with Family Weekend Registration.

Long and Short Sleeve Tees Available

Short Sleeve – $25
Long Sleeve – $30
Soft Hanes Nano Tees, 100% cotton
Heather Gray
3-color “pocket area” design and 3-color back
Sizes Adult Small to XXXL.

Front “pocket-area” design:

Front pocket design for Family Weekend 2021 t-shirts shows a magnolia flower

Back of shirt design:

Back of shirt design for Family Weekend 2021 shows a circle of magnolia flowers