Frequently Asked Questions

Registration

Event Tickets

  • Will tickets purchased through this website be mailed to our home address?

    No. Everything you purchase at our website, including event tickets, football tickets and t-shirts, will be waiting for you at the Registration tables, located in the rotunda area of the Benson University Center. Please note that on Saturday, all football tickets will be held at the Athletic Ticket Office at Bridger Field House, BB&T Field. The Athletic Ticket Office will open at 12:30 PM. Just bring your email confirmation, either printed or on your mobile device. The tables will be open from 9 AM – 7 PM on Friday and from 9 AM – 12 PM on Saturday.

  • Where should we pick up our registration information and tickets if the Registration area will be closed when we arrive?

    That’s no problem! Students are invited to pick up purchases for their families with student ID. Make sure your student has a copy of your email confirmation, either printed or on a mobile device.

    If your student is unable to pick up your order:

    • Our staff will be able to check families in at the door of the Tailgate and Brunch.
    • Any football tickets not picked up on Friday will be available beginning at 12:30 PM Saturday at the Athletic Ticket Office at Bridger Field House, BB&T Field.
    • T-shirts can be picked up in the Benson University Center Saturday morning until 12:30 PM and Sunday morning until the end of Sunday brunch.
  • Are tickets refundable if we change our minds?

    Families may make changes to a ticket order until August 31, 2018. Any deletion of a ticket order prior to this date will be refundable. After August 31, all ticket orders are non-refundable.

    T-shirt purchases and the Family Registration fee are non-refundable.

    In the event of inclement weather, the refund policy continues to apply.

  • Will our student need a ticket to attend events with us?

    In general, if an event has an admission cost, this also applies to your student. Athletic events (including the football game) are often free for students to attend, but the free admission enables them to sit only in the student section. If you’d like your student to sit with you, they will need a ticket.

    Events featuring a meal, such as the Family Weekend Tailgate or Sunday Brunch, are not included on the WFU Dining Plan, so students will need tickets to attend.

    During registration, look for the “Student Ticket” icon which will indicate events where students need a ticket.

  • I’m thinking about purchasing (or have purchased) football tickets. Where will these seats be located?

    The Family Weekend block seats are considered “best available” seating, but please keep in mind that these are allocated after season tickets have gone on sale. Once we have received our block, we seat families in the order of purchase according to our assessment of the “best” seat. (There are really no bad seats in our stadium!) Often part of our block falls on the visiting team’s side of the stadium, but this is also the side of the stadium where the student section is located. Some families prefer to sit near the students.

  • If I need to purchase an additional ticket at a later date, will it be seated separately from the rest of our group?

    All tickets purchased before the close of the site at midnight on September 21 will be seated together.

  • I’m bringing a child under age 8 to Family Weekend. Are there any ticketed events they can attend at no charge?

    Children under 8 are welcome to attend the Sunday brunch at no charge when accompanied by parents with tickets.

Football & Game Day Cookout

Parking

  • When we arrive on campus, where should we park?

    Reynolda Campus Parking Map

    On Friday, parking will be available on Davis Field, adjacent to Scales Fine Arts Center, on a first-come, first-served basis for Family Weekend attendees. After 5 PM and during the day Saturday and Sunday, most campus lots are available for families.

    Accessible parking is found throughout campus in marked spaces.

  • Where can we find directions and parking information for the football stadium and the Game Day Cookout?

    View stadium maps, directions, and shuttle information.

    Families planning to drive should park in the LJVM coliseum lot, which costs $15 per car. We’ll have free shuttle buses running from campus to the stadium, beginning at 11:30 AM and continuing for 2 hours post game. Please be aware that this year our local fair, The Dixie Classic Fair, will be happening at the fairgrounds directly across Deacon Blvd. from BB&T Field. The traffic on game day will likely be very heavy, so plan for extra travel time, especially if your family will be attending the Game Day Cookout at Couch Baseball Park.

    Beginning at 1:00 PM, there will be a special shuttle running between the Benson Center and the David F. Couch Baseball Park, for families with tickets to the Game Day Cookout. This shuttle will not run after the game.

  • Where is handicapped parking at BB&T Field and the Game Day Cookout?

    Handicapped parking for both will be in the David F. Couch Ballpark parking lot. Shuttles with lifts are available for transport to BB&T Field both prior to and after the game. For more info and/or to purchase your parking pass in advance, please contact the Athletics Ticket Office at 336-758-DEAC(3322).

Family Weekend Apparel

Available for pre-order with Family Weekend Registration. Pre-orders will be open until September 9.

WFU Family Weekend Baseball Tee, black, 60/40 cotton/poly
$25
New for 2018! Family Weekend Baseball Tee.
60/40 cotton/poly with a 2-color front design and one color back print.
Gray with black sleeves, sizes Adult Small to XXXL.

WFU Family Weekend short sleeve, black
$15
100% cotton with a front “pocket-area” design and full color back print.
Black, sizes Adult Small to XXXL.

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