Changing Your Registration in Cvent

1.
Start by returning to this page. Click “Begin Registration”.

2.
Click “Already Registered”.


3.
Enter the email address you used for your initial registration and the confirmation number for your first order, found in your confirmation email.

**If you no longer have access to the confirmation email, click the “Confirmation Number” link to have it sent to the email on file.


4. After logging in, you will arrive on a page summarizing your existing order.

 

To make changes to your order or the attendees in your party, click <strong>“Change Registration”</strong>.
To make changes to your order or the attendees in your party, click “Change Registration”.
To cancel your entire order, click <strong." >
To cancel your entire order, click .
To print the summary or resend your confirmation, click <strong>“More Options”</strong>.
To print the summary or resend your confirmation, click “More Options”.
To receive a refund for refundable items, please make changes by September 28, 2017.

View Refund Policy


5. After clicking “Change Registration” you will arrive at a page detailing the attendees in your party.

 

To add or remove items from your registration, click <strong>“Registration”</strong> to the right of an attendee’s name.
To add or remove items from your registration, click “Registration” to the right of an attendee’s name.
To change your registration contact information, click <strong>“Information”</strong> next to the Primary Registrant’s name.
To change your registration contact information, click “Information” next to the Primary Registrant’s name.
To add Additional Attendees, click <strong>“Add Another Attendee”</strong>.
To add Additional Attendees, click “Add Another Attendee”.
Remember all Group Ticket Purchases will be listed under the Primary Registrant’s name.

6.
To purchase additional items simply add the desired quantities on the ordering screen, as you did during your initial registration. To reduce the quantity of a purchased item or remove it completely, look for the drop down box “Reduce Qty” next to each item you have already purchased. Reduce the number by some or all of the purchased total, as needed.

For example, if you purchased 4 Tailgate tickets and now only need 3, you will reduce the total quantity by 1 ticket.

**Remember not all items are refundable. If an item is refundable, Cvent will calculate the appropriate refund.

7.
To complete your changes, review the summary provided on the last page (any changes you have made will be listed under the name of the attendee to which they apply) and click “Finish”. This will complete your changes. The system will update your order and calculate any changes to the amount owed.

If additional payment is due, you will be given an opportunity to enter your credit card information on the next screen. If you are due a refund, it will be requested at this time and processed within 3‐5 business days. After processing, posting time to your account is determined by your bank.

If you have questions or concerns about this process, please feel free to contact our office.